Source note · WhatsApp Business in contact centers
WhatsApp's opt-in best practices tell businesses to give clear instructions for opting out of specific categories of messages or calls, and to honour those requests.
Checked 2026-10-01
Provide clear instructions for how people can opt out of receiving specific categories of messages or calls, and honor these requests.
- Vendor
- Meta
- Product
- WhatsApp Business Platform
- Subsystem
- opt-in
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- WhatsApp Business Messaging Policy — WhatsApp LLC (Meta Platforms) · tier 2 current vendor documentation · Best Practices; Best Practices for Opt-In
Cite this note
APA
WarmTransfer. (2026, October 1). WhatsApp Business in contact centers: source note whatsapp-business-contact-center-optout-per-category. WarmTransfer. https://warmtransfer.net/knowledge/claims/whatsapp-business-contact-center-optout-per-category
BibTeX
@misc{warmtransfer-claim-whatsapp-business-contact-center-optout-per-category,
title = {WhatsApp Business in contact centers: source note whatsapp-business-contact-center-optout-per-category},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/whatsapp-business-contact-center-optout-per-category},
note = {Source note whatsapp-business-contact-center-optout-per-category, checked 2026-10-01}
}