Source note · WhatsApp Business in contact centers
Meta charges WhatsApp Business Platform messages per message, and charges when a message is delivered rather than when it is sent.
Checked 2026-10-01
Businesses using our platform are charged on a per-message basis for each message we deliver to users We charge when a message is delivered (not sent).
- Vendor
- Meta
- Product
- WhatsApp Business Platform
- Subsystem
- pricing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- WhatsApp Business Platform Pricing — WhatsApp LLC (Meta Platforms) · tier 2 current vendor documentation · Business Platform Pricing (opening section)
Cite this note
APA
WarmTransfer. (2026, October 1). WhatsApp Business in contact centers: source note whatsapp-business-contact-center-charge-on-delivery. WarmTransfer. https://warmtransfer.net/knowledge/claims/whatsapp-business-contact-center-charge-on-delivery
BibTeX
@misc{warmtransfer-claim-whatsapp-business-contact-center-charge-on-delivery,
title = {WhatsApp Business in contact centers: source note whatsapp-business-contact-center-charge-on-delivery},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/whatsapp-business-contact-center-charge-on-delivery},
note = {Source note whatsapp-business-contact-center-charge-on-delivery, checked 2026-10-01}
}