Source note · WhatsApp Business in contact centers
Setting Connect as the event destination of the linked WhatsApp Business Account in End User Messaging Social starts the import of the WhatsApp number into Connect.
Checked 2026-10-01
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- whatsapp-channel
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Set up WhatsApp Business messaging — Amazon Web Services · tier 2 current vendor documentation · Step 1: Enable Connect Customer as the event destination
Cite this note
APA
WarmTransfer. (2026, October 1). WhatsApp Business in contact centers: source note whatsapp-business-contact-center-aws-event-destination. WarmTransfer. https://warmtransfer.net/knowledge/claims/whatsapp-business-contact-center-aws-event-destination
BibTeX
@misc{warmtransfer-claim-whatsapp-business-contact-center-aws-event-destination,
title = {WhatsApp Business in contact centers: source note whatsapp-business-contact-center-aws-event-destination},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/whatsapp-business-contact-center-aws-event-destination},
note = {Source note whatsapp-business-contact-center-aws-event-destination, checked 2026-10-01}
}