Source note · Webex contact center
Agent Desktop is supported on VDI, but WebRTC (browser-based agent audio) is not supported on VDI.
Checked 2026-09-30
Agent Desktop is supported with VDI, but WebRTC is not.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- agent-desktop
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- System requirements for Webex Contact Center Desktop — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · VDI note in system requirements
Cite this note
APA
WarmTransfer. (2026, September 30). Webex contact center: source note webex-contact-center-req-vdi-webrtc. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-contact-center-req-vdi-webrtc
BibTeX
@misc{warmtransfer-claim-webex-contact-center-req-vdi-webrtc,
title = {Webex contact center: source note webex-contact-center-req-vdi-webrtc},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-contact-center-req-vdi-webrtc},
note = {Source note webex-contact-center-req-vdi-webrtc, checked 2026-09-30}
}