Source note · Webex contact center
The architecture article says calls reach Webex Contact Center over Webex Calling PSTN services, and that this does not require a Webex Calling subscription.
Checked 2026-09-30
This service allows you to route calls to your contact center without a Webex Calling subscription.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- pstn
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Webex Contact Center Architecture — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Functional Components section, Media Types, PSTN paragraph
Cite this note
APA
WarmTransfer. (2026, September 30). Webex contact center: source note webex-contact-center-arch-pstn-sentence. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-contact-center-arch-pstn-sentence
BibTeX
@misc{warmtransfer-claim-webex-contact-center-arch-pstn-sentence,
title = {Webex contact center: source note webex-contact-center-arch-pstn-sentence},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-contact-center-arch-pstn-sentence},
note = {Source note webex-contact-center-arch-pstn-sentence, checked 2026-09-30}
}