Source note · Customizing Cisco MPP phone settings on Webex Calling
The documented workaround for stale monitor or speed dial values is for the administrator to set the key to primary line and then back to open; on 8845 and 8865 phones the user can instead reset the key with a long press.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Line key layout
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure layouts for Cisco phones in Control Hub — Cisco (Webex Help Center) · tier 2 current vendor documentation · Known issues / limitations, workarounds
Cite this note
APA
WarmTransfer. (2026, September 30). Customizing Cisco MPP phone settings on Webex Calling: source note webex-calling-mpp-phone-settings-setup-layout-stale-fix. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-mpp-phone-settings-setup-layout-stale-fix
BibTeX
@misc{warmtransfer-claim-webex-calling-mpp-phone-settings-setup-layout-stale-fix,
title = {Customizing Cisco MPP phone settings on Webex Calling: source note webex-calling-mpp-phone-settings-setup-layout-stale-fix},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-mpp-phone-settings-setup-layout-stale-fix},
note = {Source note webex-calling-mpp-phone-settings-setup-layout-stale-fix, checked 2026-09-30}
}