Source note · Troubleshooting Webex Calling call queues
The 'Queue position for simultaneous routing' toggle is at Control Hub > Services > Calling > Service Settings.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- call queue routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as documented 2024-08-30
- Checked
- 2026-09-25
Sources
- Enhance call queue simultaneous call distribution for bounced calls — Cisco Systems · tier 2 current vendor documentation · Configuration steps
Cite this note
APA
WarmTransfer. (2026, September 25). Troubleshooting Webex Calling call queues: source note webex-calling-call-queue-troubleshooting-simul-toggle. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-troubleshooting-simul-toggle
BibTeX
@misc{warmtransfer-claim-webex-calling-call-queue-troubleshooting-simul-toggle,
title = {Troubleshooting Webex Calling call queues: source note webex-calling-call-queue-troubleshooting-simul-toggle},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-troubleshooting-simul-toggle},
note = {Source note webex-calling-call-queue-troubleshooting-simul-toggle, checked 2026-09-25}
}