Source note · Setting up Webex Calling call queues and hunt groups
The hunt group administration article documents no welcome, comfort, estimated-wait or hold-music settings, so a hunt group is not the feature to use when callers must wait in line hearing announcements; a call queue documents all of these.
inferred · Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- hunt group vs call queue
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Status
- inferred
- Checked
- 2026-09-30
Sources
- Manage hunt groups in Control Hub — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Manage hunt groups in Control Hub, entire article (absence of announcement settings), compared with Configure Call Queue, Manage call queue announcements
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Webex Calling call queues and hunt groups: source note webex-calling-call-queue-setup-hg-no-announcements. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-setup-hg-no-announcements
BibTeX
@misc{warmtransfer-claim-webex-calling-call-queue-setup-hg-no-announcements,
title = {Setting up Webex Calling call queues and hunt groups: source note webex-calling-call-queue-setup-hg-no-announcements},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-setup-hg-no-announcements},
note = {Source note webex-calling-call-queue-setup-hg-no-announcements, checked 2026-09-30}
}