Source note · Setting up Webex Calling call queues and hunt groups
Enabling hunt group busy gives all new calls to the hunt group busy treatment; administrators can also allow agents to turn hunt group busy on or off.
Checked 2026-09-30
Enabling this option sets the hunt group status to busy, and all new calls receive the busy treatment.
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- hunt group routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Manage hunt groups in Control Hub — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Create a hunt group, routing settings, Enable hunt group busy
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Webex Calling call queues and hunt groups: source note webex-calling-call-queue-setup-hg-busy. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-setup-hg-busy
BibTeX
@misc{warmtransfer-claim-webex-calling-call-queue-setup-hg-busy,
title = {Setting up Webex Calling call queues and hunt groups: source note webex-calling-call-queue-setup-hg-busy},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-setup-hg-busy},
note = {Source note webex-calling-call-queue-setup-hg-busy, checked 2026-09-30}
}