The TDM transition guide requires bi-directional, redundant SIP over TLS trunks supporting G.711 toward Webex Contact Center.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- sip-signalling
- Deployment
- hybrid
- Region
- not restricted
- Release range
- guide dated 2021-09
- Checked
- 2026-09-22
Sources
- Collaboration Transitions: Contact Center: Transitioning from Unified Contact Center Express to Webex Contact Center — Cisco Systems, Inc. · tier 2 current vendor documentation · considerations section, CUBE and trunk requirements
Cite this note
APA
WarmTransfer. (2026, September 22). Telephony during a UCCX to Webex Contact Center migration: source note uccx-to-webex-cc-telephony-coexistence-tls-trunks. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-telephony-coexistence-tls-trunks
BibTeX
@misc{warmtransfer-claim-uccx-to-webex-cc-telephony-coexistence-tls-trunks,
title = {Telephony during a UCCX to Webex Contact Center migration: source note uccx-to-webex-cc-telephony-coexistence-tls-trunks},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-telephony-coexistence-tls-trunks},
note = {Source note uccx-to-webex-cc-telephony-coexistence-tls-trunks, checked 2026-09-22}
}