The TDM transition guide assigns the CUBE two simultaneous roles in the hybrid deployment: PSTN access and Webex Contact Center interoperation, including letting Webex Contact Center reach Unified CM.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- Cisco Unified Border Element
- Subsystem
- pstn-connectivity
- Deployment
- hybrid
- Region
- not restricted
- Release range
- guide dated 2021-09
- Checked
- 2026-09-22
Sources
- Collaboration Transitions: Contact Center: Transitioning from Unified Contact Center Express to Webex Contact Center — Cisco Systems, Inc. · tier 2 current vendor documentation · considerations section, CUBE
Cite this note
APA
WarmTransfer. (2026, September 22). Telephony during a UCCX to Webex Contact Center migration: source note uccx-to-webex-cc-telephony-coexistence-tdm-cube-dual-role. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-telephony-coexistence-tdm-cube-dual-role
BibTeX
@misc{warmtransfer-claim-uccx-to-webex-cc-telephony-coexistence-tdm-cube-dual-role,
title = {Telephony during a UCCX to Webex Contact Center migration: source note uccx-to-webex-cc-telephony-coexistence-tdm-cube-dual-role},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-telephony-coexistence-tdm-cube-dual-role},
note = {Source note uccx-to-webex-cc-telephony-coexistence-tdm-cube-dual-role, checked 2026-09-22}
}