Entry points in Webex Contact Center are mapped to dialled numbers in Control Hub under Services, Contact Center, Tenant Settings, Voice, accepting single numbers or ranges, and a toll-free entry point mapping requires the corresponding Cisco PSTN entitlement.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- provisioning
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Checked
- 2026-09-22
Sources
- Set up voice settings for Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · sections on navigating to Voice settings and on inbound dial number to entry point mapping
Cite this note
APA
WarmTransfer. (2026, September 22). Telephony during a UCCX to Webex Contact Center migration: source note uccx-to-webex-cc-telephony-coexistence-entry-point-mapping. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-telephony-coexistence-entry-point-mapping
BibTeX
@misc{warmtransfer-claim-uccx-to-webex-cc-telephony-coexistence-entry-point-mapping,
title = {Telephony during a UCCX to Webex Contact Center migration: source note uccx-to-webex-cc-telephony-coexistence-entry-point-mapping},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-telephony-coexistence-entry-point-mapping},
note = {Source note uccx-to-webex-cc-telephony-coexistence-entry-point-mapping, checked 2026-09-22}
}