Source note · The UCCX to Webex Contact Center discovery tool
The Unified CCX discovery tool workbook contains sheets for Multimedia Profiles, Sites, User Profiles, Work Types, Auxiliary Codes, Agent Profiles, Address Books, Skill Definitions, Skill Profiles, Teams, Entry Points, Outdial Entry Points, Queues, Outdial Queues, Entry Point Mappings, Outdial ANI and Users.
Checked 2026-09-22
MultimediaProfiles.csv, Site.csv, UserProfiles.csv, WorkTypes.csv, AuxiliaryCodes.csv, AgentProfiles.csv, AddressBook.csv, SkillDefinition.csv, SkillProfile.csv, Team.csv, EntryPoint.csv, OutdialEntryPoint.csv, Queues.csv, OutdialQueue.csv, EntryPointMappings.csv, OutdialANI.csv, and Users.csv.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- migration
- Deployment
- multi-tenant, on-premises
- Region
- not restricted
- Release range
- discovery tool v3.5 as published at access date
- Checked
- 2026-09-22
Sources
- Migrate Cisco Unified Contact Center Express to Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Migrate from Unified CCX to Webex Contact Center > Device discovery guidelines table, Sheet Name column
Cite this note
APA
WarmTransfer. (2026, September 22). The UCCX to Webex Contact Center discovery tool: source note uccx-to-webex-cc-object-crosswalk-tool-sheet-set. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-object-crosswalk-tool-sheet-set
BibTeX
@misc{warmtransfer-claim-uccx-to-webex-cc-object-crosswalk-tool-sheet-set,
title = {The UCCX to Webex Contact Center discovery tool: source note uccx-to-webex-cc-object-crosswalk-tool-sheet-set},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-object-crosswalk-tool-sheet-set},
note = {Source note uccx-to-webex-cc-object-crosswalk-tool-sheet-set, checked 2026-09-22}
}