The Webex Contact Center GraphQL reporting sample states that a query span cannot exceed 13 months and that raw Agent Activity Record and Customer Activity Record queries are limited to 30-day windows.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Search API
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Checked
- 2026-09-22
Sources
- webex-contact-center-api-samples / reporting-samples / graphql-sample — WebexSamples (Cisco Systems) · tier 3 vendor-maintained repositories · README > notable limits
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX historical reporting after a move to Webex Contact Center: source note uccx-reporting-to-analyzer-search-api-span. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-reporting-to-analyzer-search-api-span
BibTeX
@misc{warmtransfer-claim-uccx-reporting-to-analyzer-search-api-span,
title = {UCCX historical reporting after a move to Webex Contact Center: source note uccx-reporting-to-analyzer-search-api-span},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-reporting-to-analyzer-search-api-span},
note = {Source note uccx-reporting-to-analyzer-search-api-span, checked 2026-09-22}
}