Unified CCX historical data retention is configured in months on the Purge Schedule Configuration page, which also sets the purge start time and the purge run duration.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Express
- Subsystem
- historical data purge
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 12.5(1)
- Checked
- 2026-09-22
Sources
- Cisco Unified Contact Center Express Administration and Operations Guide, Release 12.5(1) - Unified CCX Reporting — Cisco Systems · tier 2 current vendor documentation · Purge of Historical Data > Configure Purge Schedule Configuration Parameters
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX historical reporting after a move to Webex Contact Center: source note uccx-reporting-to-analyzer-purge-months. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-reporting-to-analyzer-purge-months
BibTeX
@misc{warmtransfer-claim-uccx-reporting-to-analyzer-purge-months,
title = {UCCX historical reporting after a move to Webex Contact Center: source note uccx-reporting-to-analyzer-purge-months},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-reporting-to-analyzer-purge-months},
note = {Source note uccx-reporting-to-analyzer-purge-months, checked 2026-09-22}
}