Installing Unified CCX creates a database named db_cra that holds information for historical reports, Unified CCX configuration information, stored procedures and some call statistics.
Checked 2026-09-22
the installation process creates a database named db_cra
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Express
- Subsystem
- historical reporting database
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0
- Checked
- 2026-09-22
Sources
- Cisco Unified Contact Center Express Administration and Operations Guide, Release 15.0 - Unified CCX Introduction — Cisco Systems · tier 2 current vendor documentation · Configure Unified CCX Historical Reporting
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX historical reporting after a move to Webex Contact Center: source note uccx-reporting-to-analyzer-db-cra-created. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-reporting-to-analyzer-db-cra-created
BibTeX
@misc{warmtransfer-claim-uccx-reporting-to-analyzer-db-cra-created,
title = {UCCX historical reporting after a move to Webex Contact Center: source note uccx-reporting-to-analyzer-db-cra-created},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-reporting-to-analyzer-db-cra-created},
note = {Source note uccx-reporting-to-analyzer-db-cra-created, checked 2026-09-22}
}