In Unified CCX 12.5(1) the Application Summary Report is a System report, not an Inbound report, and the Multichannel Agent Summary Report is a Multichannel report.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Express
- Subsystem
- stock reports
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 12.5(1)
- Checked
- 2026-09-22
Sources
- Cisco Unified Contact Center Express Reporting User Guide, Release 12.5(1) - Historical Reports — Cisco Systems · tier 2 current vendor documentation · Historical Reports > System Reports / Multichannel Reports
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX historical reporting after a move to Webex Contact Center: source note uccx-reporting-to-analyzer-app-summary-is-system. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-reporting-to-analyzer-app-summary-is-system
BibTeX
@misc{warmtransfer-claim-uccx-reporting-to-analyzer-app-summary-is-system,
title = {UCCX historical reporting after a move to Webex Contact Center: source note uccx-reporting-to-analyzer-app-summary-is-system},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-reporting-to-analyzer-app-summary-is-system},
note = {Source note uccx-reporting-to-analyzer-app-summary-is-system, checked 2026-09-22}
}