Source note · The UCCX to Webex Contact Center discovery tool
The discovery tool's spreadsheet covers seventeen Webex Contact Center configuration entities: MultimediaProfiles, Site, UserProfiles, WorkTypes, AuxiliaryCodes, AgentProfiles, AddressBook, SkillDefinition, SkillProfile, Team, EntryPoint, OutdialEntryPoint, Queues, OutdialQueue, EntryPointMappings, OutdialANI and Users.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- UCCX to Webex Contact Center discovery tool
- Subsystem
- outputs
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Checked
- 2026-09-22
Sources
- Migrate Cisco Unified Contact Center Express to Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · section 'Run the discovery tool for migration', import-order list of sheet names
Cite this note
APA
WarmTransfer. (2026, September 22). The UCCX to Webex Contact Center discovery tool: source note uccx-discovery-tool-sheet-set. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-discovery-tool-sheet-set
BibTeX
@misc{warmtransfer-claim-uccx-discovery-tool-sheet-set,
title = {The UCCX to Webex Contact Center discovery tool: source note uccx-discovery-tool-sheet-set},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-discovery-tool-sheet-set},
note = {Source note uccx-discovery-tool-sheet-set, checked 2026-09-22}
}