Source note · The UCCX to Webex Contact Center discovery tool
The Queue sheet's documented columns include Channel Type, Routing Type, Skill Based Agent Selection, Max Time in Queue, Service Level Threshold, Timezone, Default Music in Queue, Distribution Group, Group Seq, Group Fallback Time and Group Teams.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- UCCX to Webex Contact Center discovery tool
- Subsystem
- outputs
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Checked
- 2026-09-22
Sources
- Migrate Cisco Unified Contact Center Express to Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · section 'Device discovery guidelines', Queue rows
Cite this note
APA
WarmTransfer. (2026, September 22). The UCCX to Webex Contact Center discovery tool: source note uccx-discovery-tool-queue-columns. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-discovery-tool-queue-columns
BibTeX
@misc{warmtransfer-claim-uccx-discovery-tool-queue-columns,
title = {The UCCX to Webex Contact Center discovery tool: source note uccx-discovery-tool-queue-columns},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-discovery-tool-queue-columns},
note = {Source note uccx-discovery-tool-queue-columns, checked 2026-09-22}
}