Source note · The UCCX to Webex Contact Center discovery tool
Cisco lists creating users in Control Hub and synchronising them for Contact Center as prerequisites that must be completed before the discovery tool is run.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- prerequisites
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Checked
- 2026-09-22
Sources
- Migrate Cisco Unified Contact Center Express to Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · section 'Prepare for migration', prerequisite list items on Control Hub users and synchronisation
Cite this note
APA
WarmTransfer. (2026, September 22). The UCCX to Webex Contact Center discovery tool: source note uccx-discovery-tool-prereq-user-sync. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-discovery-tool-prereq-user-sync
BibTeX
@misc{warmtransfer-claim-uccx-discovery-tool-prereq-user-sync,
title = {The UCCX to Webex Contact Center discovery tool: source note uccx-discovery-tool-prereq-user-sync},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-discovery-tool-prereq-user-sync},
note = {Source note uccx-discovery-tool-prereq-user-sync, checked 2026-09-22}
}