Source note · UCCE to Webex Contact Center
Unified CCE routing scripts are scheduled by call type: on a routing request the system determines the call type and runs the script scheduled for it.
Checked 2026-09-30
Scripts are scheduled by call type
- Vendor
- Cisco
- Product
- Unified Contact Center Enterprise
- Subsystem
- routing scripts
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0
- Checked
- 2026-09-30
Sources
- Scripting and Media Routing Guide for Cisco Unified ICM/Contact Center Enterprise, Release 15.0: Call Types, Contact Data, and Scripting — Cisco Systems · tier 2 current vendor documentation · Call Types section; script scheduling
Cite this note
APA
WarmTransfer. (2026, September 30). UCCE to Webex Contact Center: source note ucce-to-webex-contact-center-scripts-by-call-type. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-to-webex-contact-center-scripts-by-call-type
BibTeX
@misc{warmtransfer-claim-ucce-to-webex-contact-center-scripts-by-call-type,
title = {UCCE to Webex Contact Center: source note ucce-to-webex-contact-center-scripts-by-call-type},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucce-to-webex-contact-center-scripts-by-call-type},
note = {Source note ucce-to-webex-contact-center-scripts-by-call-type, checked 2026-09-30}
}