Unified CCE voice call types are categorised by dialed number (DN), calling line ID (CLID) and caller-entered digits (CED).

Checked 2026-09-30

Vendor
Cisco
Product
Unified Contact Center Enterprise
Subsystem
routing scripts
Deployment
on-premises
Region
not restricted
Release range
15.0
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). UCCE to Webex Contact Center: source note ucce-to-webex-contact-center-call-type-qualifiers. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-to-webex-contact-center-call-type-qualifiers

BibTeX

@misc{warmtransfer-claim-ucce-to-webex-contact-center-call-type-qualifiers,
  title  = {UCCE to Webex Contact Center: source note ucce-to-webex-contact-center-call-type-qualifiers},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ucce-to-webex-contact-center-call-type-qualifiers},
  note   = {Source note ucce-to-webex-contact-center-call-type-qualifiers, checked 2026-09-30}
}

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