From UCCE 8.0 the Unified System CLI command 'show tech-support absdatetime <start> <end> redirect dir <path>' gathers logs from Router, Logger, PG and CVP servers in one pass.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Unified Contact Center Enterprise
- Subsystem
- logging
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 8.0 and later per technote dated 2018-01-03
- Checked
- 2026-10-02
Sources
- Set and Collect UCCE Trace Logs — Cisco Systems · tier 2 current vendor documentation · Using Diagnostic Framework/CLI
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting UCCE peripheral gateways and CTI Server going offline: source note ucce-peripheral-gateway-troubleshooting-show-tech-cli. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-peripheral-gateway-troubleshooting-show-tech-cli
BibTeX
@misc{warmtransfer-claim-ucce-peripheral-gateway-troubleshooting-show-tech-cli,
title = {Troubleshooting UCCE peripheral gateways and CTI Server going offline: source note ucce-peripheral-gateway-troubleshooting-show-tech-cli},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucce-peripheral-gateway-troubleshooting-show-tech-cli},
note = {Source note ucce-peripheral-gateway-troubleshooting-show-tech-cli, checked 2026-10-02}
}