The OPC computes and maintains agent state on the PG, reports it to the Router, and runs in lock-step with its duplex sibling through MDS.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Unified Contact Center Enterprise
- Subsystem
- opc
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-10-02
Sources
- Serviceability Guide for Cisco Unified Contact Center Enterprise, Release 15.0(1) - Product Architecture — Cisco Systems · tier 2 current vendor documentation · Product Architecture; Open Peripheral Controller
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting UCCE peripheral gateways and CTI Server going offline: source note ucce-peripheral-gateway-troubleshooting-opc-lockstep-mds. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-peripheral-gateway-troubleshooting-opc-lockstep-mds
BibTeX
@misc{warmtransfer-claim-ucce-peripheral-gateway-troubleshooting-opc-lockstep-mds,
title = {Troubleshooting UCCE peripheral gateways and CTI Server going offline: source note ucce-peripheral-gateway-troubleshooting-opc-lockstep-mds},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucce-peripheral-gateway-troubleshooting-opc-lockstep-mds},
note = {Source note ucce-peripheral-gateway-troubleshooting-opc-lockstep-mds, checked 2026-10-02}
}