CTI Server tracing is raised by setting EMSTraceMask to f8 under the CG's EMS\CurrentVersion\library\Processes\ctisvr registry key.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Unified Contact Center Enterprise
- Subsystem
- cti-server
- Deployment
- on-premises
- Region
- not restricted
- Release range
- technote dated 2018-01-03
- Checked
- 2026-10-02
Sources
- Set and Collect UCCE Trace Logs — Cisco Systems · tier 2 current vendor documentation · Setting traces; CTISVR
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting UCCE peripheral gateways and CTI Server going offline: source note ucce-peripheral-gateway-troubleshooting-ctisvr-trace-mask. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-peripheral-gateway-troubleshooting-ctisvr-trace-mask
BibTeX
@misc{warmtransfer-claim-ucce-peripheral-gateway-troubleshooting-ctisvr-trace-mask,
title = {Troubleshooting UCCE peripheral gateways and CTI Server going offline: source note ucce-peripheral-gateway-troubleshooting-ctisvr-trace-mask},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucce-peripheral-gateway-troubleshooting-ctisvr-trace-mask},
note = {Source note ucce-peripheral-gateway-troubleshooting-ctisvr-trace-mask, checked 2026-10-02}
}