Microsoft recommends a separate Shared Voicemail group for each Call Queue or Auto Attendant, because every member of a shared group can manage all voicemail sent to it.

Checked 2026-09-25

Vendor
Microsoft
Product
Microsoft Teams Auto Attendants
Subsystem
shared-voicemail
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Microsoft Teams Cloud Voicemail: source note teams-cloud-voicemail-shared-vm-separate-groups. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-cloud-voicemail-shared-vm-separate-groups

BibTeX

@misc{warmtransfer-claim-teams-cloud-voicemail-shared-vm-separate-groups,
  title  = {Microsoft Teams Cloud Voicemail: source note teams-cloud-voicemail-shared-vm-separate-groups},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-cloud-voicemail-shared-vm-separate-groups},
  note   = {Source note teams-cloud-voicemail-shared-vm-separate-groups, checked 2026-09-25}
}

Read in context