For Auto Attendant calls sent to Shared Voicemail, admins can enable or suppress a system greeting, but custom greetings are not yet available; Call Queues support custom Shared Voicemail greetings for overflow, timeout and no-agents.

Checked 2026-09-25

Custom greetings aren't available yet for Auto Attendants.
Vendor
Microsoft
Product
Microsoft Teams Auto Attendants
Subsystem
shared-voicemail
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Microsoft Teams Cloud Voicemail: source note teams-cloud-voicemail-shared-vm-aa-greeting. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-cloud-voicemail-shared-vm-aa-greeting

BibTeX

@misc{warmtransfer-claim-teams-cloud-voicemail-shared-vm-aa-greeting,
  title  = {Microsoft Teams Cloud Voicemail: source note teams-cloud-voicemail-shared-vm-aa-greeting},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-cloud-voicemail-shared-vm-aa-greeting},
  note   = {Source note teams-cloud-voicemail-shared-vm-aa-greeting, checked 2026-09-25}
}

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