Resource accounts for auto attendants and call queues are disabled for sign-in and must stay that way; chat and presence don't work for them, and any presence shown will not change.

Checked 2026-09-25

Vendor
Microsoft
Product
Microsoft Teams Phone
Subsystem
resource-account
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Troubleshooting Teams call queues and auto attendants: source note teams-call-queue-troubleshooting-ra-sign-in-disabled. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-call-queue-troubleshooting-ra-sign-in-disabled

BibTeX

@misc{warmtransfer-claim-teams-call-queue-troubleshooting-ra-sign-in-disabled,
  title  = {Troubleshooting Teams call queues and auto attendants: source note teams-call-queue-troubleshooting-ra-sign-in-disabled},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-call-queue-troubleshooting-ra-sign-in-disabled},
  note   = {Source note teams-call-queue-troubleshooting-ra-sign-in-disabled, checked 2026-09-25}
}

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