Source note · Troubleshooting Teams call queues and auto attendants
Creating a resource account requires a Teams administrator role (Teams Telephony, Teams Communications or Teams Administrator) plus the User Administrator role, and editing one currently requires Global Admin or Skype for Business Administrator plus User Administrator.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- resource-account
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Manage - Resource accounts for voice applications - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Assign permissions for managing a resource account
Cite this note
APA
WarmTransfer. (2026, September 25). Troubleshooting Teams call queues and auto attendants: source note teams-call-queue-troubleshooting-ra-admin-roles. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-call-queue-troubleshooting-ra-admin-roles
BibTeX
@misc{warmtransfer-claim-teams-call-queue-troubleshooting-ra-admin-roles,
title = {Troubleshooting Teams call queues and auto attendants: source note teams-call-queue-troubleshooting-ra-admin-roles},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-call-queue-troubleshooting-ra-admin-roles},
note = {Source note teams-call-queue-troubleshooting-ra-admin-roles, checked 2026-09-25}
}