By default, agents are not notified of missed calls or voicemails for call queue calls.

Checked 2026-09-25

Vendor
Microsoft
Product
Microsoft Teams Phone
Subsystem
agent-experience
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Troubleshooting Teams call queues and auto attendants: source note teams-call-queue-troubleshooting-no-missed-notify. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-call-queue-troubleshooting-no-missed-notify

BibTeX

@misc{warmtransfer-claim-teams-call-queue-troubleshooting-no-missed-notify,
  title  = {Troubleshooting Teams call queues and auto attendants: source note teams-call-queue-troubleshooting-no-missed-notify},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-call-queue-troubleshooting-no-missed-notify},
  note   = {Source note teams-call-queue-troubleshooting-no-missed-notify, checked 2026-09-25}
}

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