Source note · Microsoft Teams auto attendants and call queues
Setup order is: create the resource account in the Teams admin center, assign it the Teams Phone Resource Account license in the Microsoft 365 admin center, then assign a phone number in the Teams admin center if one is needed.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- resource-accounts
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Manage - Resource accounts for voice applications - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Sections Create a resource account; Assign a license; Assign a phone number (in page order)
Cite this note
APA
WarmTransfer. (2026, September 24). Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-ra-sequence. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-ra-sequence
BibTeX
@misc{warmtransfer-claim-teams-auto-attendant-call-queue-ra-sequence,
title = {Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-ra-sequence},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-ra-sequence},
note = {Source note teams-auto-attendant-call-queue-ra-sequence, checked 2026-09-24}
}