The resource-accounts page opens by saying a resource account is required for each auto attendant or call queue, but the nesting and setup pages say nested voice apps need none.

disputed · Checked 2026-09-24

In Microsoft Teams, a resource account is required for each auto attendant or call queue.
Vendor
Microsoft
Product
Microsoft Teams Phone
Subsystem
resource-accounts
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Status
disputed
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-ra-required-each. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-ra-required-each

BibTeX

@misc{warmtransfer-claim-teams-auto-attendant-call-queue-ra-required-each,
  title  = {Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-ra-required-each},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-ra-required-each},
  note   = {Source note teams-auto-attendant-call-queue-ra-required-each, checked 2026-09-24}
}

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