Source note · Troubleshooting headset call controls in softphones
With a native Bluetooth audio device on Windows 11, the device may suppress the Teams ring tone and play only its built-in ring tone after the computer sends the HFP RING response; Microsoft lists no workaround.
Checked 2026-10-02
- Vendor
- Microsoft
- Product
- Microsoft Teams
- Subsystem
- Bluetooth audio behaviour
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- Windows 11, current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Known issues when you use Teams certified peripherals — Microsoft · tier 2 current vendor documentation · Issue table, row 'No ringing tone during an incoming or an outgoing call.'
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting headset call controls in softphones: source note headset-control-troubleshooting-teams-bt-hfp-ringtone. WarmTransfer. https://warmtransfer.net/knowledge/claims/headset-control-troubleshooting-teams-bt-hfp-ringtone
BibTeX
@misc{warmtransfer-claim-headset-control-troubleshooting-teams-bt-hfp-ringtone,
title = {Troubleshooting headset call controls in softphones: source note headset-control-troubleshooting-teams-bt-hfp-ringtone},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/headset-control-troubleshooting-teams-bt-hfp-ringtone},
note = {Source note headset-control-troubleshooting-teams-bt-hfp-ringtone, checked 2026-10-02}
}