Source note · GoTo Connect
AI Quality Management, an add-on that automatically evaluates interactions for agent coaching, was released for GoTo Connect Contact Center in December 2025.
Checked 2026-09-25
- Vendor
- GoTo
- Product
- GoTo Connect Contact Center
- Subsystem
- quality-management
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- December 2025 release onward
- Checked
- 2026-09-25
Sources
- What's New at GoTo | Product Updates and Innovations — GoTo · tier 2 current vendor documentation · December 2025 section, 'AI Quality Management' card
Cite this note
APA
WarmTransfer. (2026, September 25). GoTo Connect: source note goto-connect-ai-quality-management. WarmTransfer. https://warmtransfer.net/knowledge/claims/goto-connect-ai-quality-management
BibTeX
@misc{warmtransfer-claim-goto-connect-ai-quality-management,
title = {GoTo Connect: source note goto-connect-ai-quality-management},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/goto-connect-ai-quality-management},
note = {Source note goto-connect-ai-quality-management, checked 2026-09-25}
}