A named user is billed at the highest user-type license assigned to that user at any point during the billing period.

Checked 2026-10-01

Vendor
Genesys
Product
Genesys Cloud
Subsystem
named licensing
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Genesys Cloud licensing: source note genesys-cloud-licensing-named-highest-license. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-licensing-named-highest-license

BibTeX

@misc{warmtransfer-claim-genesys-cloud-licensing-named-highest-license,
  title  = {Genesys Cloud licensing: source note genesys-cloud-licensing-named-highest-license},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/genesys-cloud-licensing-named-highest-license},
  note   = {Source note genesys-cloud-licensing-named-highest-license, checked 2026-10-01}
}

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