Source note · Genesys Cloud licensing
Under the named model, any user who logs in to Genesys Cloud during the billing period is a billable named user, regardless of how long they were logged in.
Checked 2026-10-01
Any user logged in during the billing period is counted as a billable named user.
- Vendor
- Genesys
- Product
- Genesys Cloud
- Subsystem
- named licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Named licensing model billing overview — Genesys · tier 2 current vendor documentation · Named licensing model billing overview, opening section
Cite this note
APA
WarmTransfer. (2026, October 1). Genesys Cloud licensing: source note genesys-cloud-licensing-named-any-login-billable. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-licensing-named-any-login-billable
BibTeX
@misc{warmtransfer-claim-genesys-cloud-licensing-named-any-login-billable,
title = {Genesys Cloud licensing: source note genesys-cloud-licensing-named-any-login-billable},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-licensing-named-any-login-billable},
note = {Source note genesys-cloud-licensing-named-any-login-billable, checked 2026-10-01}
}