Source note · Genesys Cloud licensing
Named-user fair use API on-demand allocations are 75,000 (CX 1), 110,000 (CX 2), 140,000 (CX 3) and 180,000 (CX 4) requests per user per month, with overage at USD 0.0001 per request.
Checked 2026-10-01
- Vendor
- Genesys
- Product
- Genesys Cloud
- Subsystem
- fair use
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Genesys Cloud fair use policy — Genesys · tier 2 current vendor documentation · API on demand section, named users table
Cite this note
APA
WarmTransfer. (2026, October 1). Genesys Cloud licensing: source note genesys-cloud-licensing-fair-use-api-requests. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-licensing-fair-use-api-requests
BibTeX
@misc{warmtransfer-claim-genesys-cloud-licensing-fair-use-api-requests,
title = {Genesys Cloud licensing: source note genesys-cloud-licensing-fair-use-api-requests},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-licensing-fair-use-api-requests},
note = {Source note genesys-cloud-licensing-fair-use-api-requests, checked 2026-10-01}
}