Only United States phone numbers can be acquired directly from the in-product Add ACS number dialog; numbers for other regions must be purchased in Azure Communication Services and then synced to Dynamics 365 Contact Center.

Checked 2026-09-30

Vendor
Microsoft
Product
Dynamics 365 Contact Center
Subsystem
acs-telephony
Deployment
multi-tenant
Region
not restricted
Release range
as documented 2026-06-17; acquisition is closed to new ACS customers from late September 2026
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Microsoft Dynamics 365 Contact Center: source note dynamics-365-contact-center-us-numbers-in-app. WarmTransfer. https://warmtransfer.net/knowledge/claims/dynamics-365-contact-center-us-numbers-in-app

BibTeX

@misc{warmtransfer-claim-dynamics-365-contact-center-us-numbers-in-app,
  title  = {Microsoft Dynamics 365 Contact Center: source note dynamics-365-contact-center-us-numbers-in-app},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/dynamics-365-contact-center-us-numbers-in-app},
  note   = {Source note dynamics-365-contact-center-us-numbers-in-app, checked 2026-09-30}
}

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