Source note · Microsoft Dynamics 365 Contact Center
A Teams resource account is required for every phone number used with Dynamics 365 Contact Center through Teams Phone, and the resource account must be assigned a license before a service number is assigned to it.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Dynamics 365 Contact Center
- Subsystem
- teams-phone
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure Teams Phone in voice channel — Microsoft · tier 2 current vendor documentation · 'Create a Teams resource account' first sentence; 'Assign license to Teams resource account'
Cite this note
APA
WarmTransfer. (2026, September 30). Microsoft Dynamics 365 Contact Center: source note dynamics-365-contact-center-teams-phone-resource-acct. WarmTransfer. https://warmtransfer.net/knowledge/claims/dynamics-365-contact-center-teams-phone-resource-acct
BibTeX
@misc{warmtransfer-claim-dynamics-365-contact-center-teams-phone-resource-acct,
title = {Microsoft Dynamics 365 Contact Center: source note dynamics-365-contact-center-teams-phone-resource-acct},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/dynamics-365-contact-center-teams-phone-resource-acct},
note = {Source note dynamics-365-contact-center-teams-phone-resource-acct, checked 2026-09-30}
}