Source note · Microsoft Dynamics 365 Contact Center
The Teams Phone configuration article says an existing Microsoft Teams Phone system can be integrated with the voice channel, with PSTN connectivity through Teams Calling Plan, Operator Connect, or Direct Routing, and that with a Teams Calling Plan only service numbers are supported.
disputed · Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Dynamics 365 Contact Center
- Subsystem
- teams-phone
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Status
- disputed
- Checked
- 2026-09-30
Sources
- Configure Teams Phone in voice channel — Microsoft · tier 2 current vendor documentation · Prerequisites, 'PSTN connectivity' bullet and closing Note
Cite this note
APA
WarmTransfer. (2026, September 30). Microsoft Dynamics 365 Contact Center: source note dynamics-365-contact-center-teams-phone-pstn-options. WarmTransfer. https://warmtransfer.net/knowledge/claims/dynamics-365-contact-center-teams-phone-pstn-options
BibTeX
@misc{warmtransfer-claim-dynamics-365-contact-center-teams-phone-pstn-options,
title = {Microsoft Dynamics 365 Contact Center: source note dynamics-365-contact-center-teams-phone-pstn-options},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/dynamics-365-contact-center-teams-phone-pstn-options},
note = {Source note dynamics-365-contact-center-teams-phone-pstn-options, checked 2026-09-30}
}