Source note · Microsoft Dynamics 365 Contact Center
Microsoft describes Dynamics 365 Contact Center as a Copilot-first, cloud-based product that brings AI and automation to engagement channels in the CRM solution of the customer's choice.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Dynamics 365 Contact Center
- Subsystem
- product-positioning
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Dynamics 365 Contact Center overview — Microsoft · tier 2 current vendor documentation · opening paragraph
Cite this note
APA
WarmTransfer. (2026, September 30). Microsoft Dynamics 365 Contact Center: source note dynamics-365-contact-center-definition. WarmTransfer. https://warmtransfer.net/knowledge/claims/dynamics-365-contact-center-definition
BibTeX
@misc{warmtransfer-claim-dynamics-365-contact-center-definition,
title = {Microsoft Dynamics 365 Contact Center: source note dynamics-365-contact-center-definition},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/dynamics-365-contact-center-definition},
note = {Source note dynamics-365-contact-center-definition, checked 2026-09-30}
}