The migration planning article dates the restriction at September 30, 2026: organizations without an existing Azure Communication Services resource cannot acquire or port phone numbers into Azure Communication Services after that date.

disputed · Checked 2026-09-30

Vendor
Microsoft
Product
Dynamics 365 Contact Center
Subsystem
acs-retirement
Deployment
multi-tenant
Region
not restricted
Release range
from 2026-09
Status
disputed
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Microsoft Dynamics 365 Contact Center: source note dynamics-365-contact-center-acs-cutoff-sep-30. WarmTransfer. https://warmtransfer.net/knowledge/claims/dynamics-365-contact-center-acs-cutoff-sep-30

BibTeX

@misc{warmtransfer-claim-dynamics-365-contact-center-acs-cutoff-sep-30,
  title  = {Microsoft Dynamics 365 Contact Center: source note dynamics-365-contact-center-acs-cutoff-sep-30},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/dynamics-365-contact-center-acs-cutoff-sep-30},
  note   = {Source note dynamics-365-contact-center-acs-cutoff-sep-30, checked 2026-09-30}
}

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