Source note · Microsoft Dynamics 365 Contact Center
The deprecations article dates the restriction at September 23, 2026: starting that day, new customers of Azure Communication Services cannot acquire or port phone numbers into Azure Communication Services, while existing customers can continue during the retirement period.
disputed · Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Dynamics 365 Contact Center
- Subsystem
- acs-retirement
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- from 2026-09
- Status
- disputed
- Checked
- 2026-09-30
Sources
- Deprecations in Dynamics 365 Contact Center — Microsoft · tier 2 current vendor documentation · 'WhatsApp channel through Azure Communication Services is deprecated', third paragraph
Cite this note
APA
WarmTransfer. (2026, September 30). Microsoft Dynamics 365 Contact Center: source note dynamics-365-contact-center-acs-cutoff-sep-23. WarmTransfer. https://warmtransfer.net/knowledge/claims/dynamics-365-contact-center-acs-cutoff-sep-23
BibTeX
@misc{warmtransfer-claim-dynamics-365-contact-center-acs-cutoff-sep-23,
title = {Microsoft Dynamics 365 Contact Center: source note dynamics-365-contact-center-acs-cutoff-sep-23},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/dynamics-365-contact-center-acs-cutoff-sep-23},
note = {Source note dynamics-365-contact-center-acs-cutoff-sep-23, checked 2026-09-30}
}