Live Data connectivity to the AW database is configured with 'set live-data aw-access' and verified with 'show live-data aw-access', whose test status should read Succeeded.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Enterprise
- Subsystem
- Live Data
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 12.6(1)-12.6(2)
- Checked
- 2026-10-02
Sources
- Configure and Troubleshoot Live Data in a UCCE Environment — Cisco Systems · tier 2 current vendor documentation · Configure > AW access
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting blank or incorrect reports in Cisco Unified Intelligence Center: source note cuic-report-troubleshooting-ld-aw-access-check. WarmTransfer. https://warmtransfer.net/knowledge/claims/cuic-report-troubleshooting-ld-aw-access-check
BibTeX
@misc{warmtransfer-claim-cuic-report-troubleshooting-ld-aw-access-check,
title = {Troubleshooting blank or incorrect reports in Cisco Unified Intelligence Center: source note cuic-report-troubleshooting-ld-aw-access-check},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cuic-report-troubleshooting-ld-aw-access-check},
note = {Source note cuic-report-troubleshooting-ld-aw-access-check, checked 2026-10-02}
}