Source note · Moving from Unified CM to Zoom Phone
Before conversion, Cisco requires phones to be on Enterprise firmware 14.2.1SR1 or later, and converted 8800 audio phones with hardware version V15 or later need at least MPP firmware 11.3.3.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Cisco IP Phone 7800
- Subsystem
- Enterprise to MPP conversion
- Deployment
- on-premises, multi-tenant
- Region
- not restricted
- Release range
- as of guide update 2024-12-21
- Checked
- 2026-09-25
Sources
- Convert Cisco 7800 and 8800 series IP phones between Enterprise and MPP Firmware — Cisco · tier 2 current vendor documentation · Minimum firmware requirements; models eligible section
Cite this note
APA
WarmTransfer. (2026, September 25). Moving from Unified CM to Zoom Phone: source note cucm-to-zoom-phone-e2m-min-firmware. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-to-zoom-phone-e2m-min-firmware
BibTeX
@misc{warmtransfer-claim-cucm-to-zoom-phone-e2m-min-firmware,
title = {Moving from Unified CM to Zoom Phone: source note cucm-to-zoom-phone-e2m-min-firmware},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-to-zoom-phone-e2m-min-firmware},
note = {Source note cucm-to-zoom-phone-e2m-min-firmware, checked 2026-09-25}
}