Cisco says that for new phone orders the correct workflow is to buy the SKU for the target deployment (MPP or Enterprise) rather than buy one type and convert.

Checked 2026-09-25

Vendor
Cisco
Product
Cisco IP Phone 7800
Subsystem
Enterprise to MPP conversion
Deployment
on-premises, multi-tenant
Region
not restricted
Release range
as of guide update 2024-12-21
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Moving from Unified CM to Zoom Phone: source note cucm-to-zoom-phone-e2m-buy-correct-sku. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-to-zoom-phone-e2m-buy-correct-sku

BibTeX

@misc{warmtransfer-claim-cucm-to-zoom-phone-e2m-buy-correct-sku,
  title  = {Moving from Unified CM to Zoom Phone: source note cucm-to-zoom-phone-e2m-buy-correct-sku},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-to-zoom-phone-e2m-buy-correct-sku},
  note   = {Source note cucm-to-zoom-phone-e2m-buy-correct-sku, checked 2026-09-25}
}

Read in context