Source note · CRM and CTI integration patterns for contact centers
CIF 1.0 is available for Government Community Cloud (GCC).
Checked 2026-10-01
Dynamics 365 Channel Integration Framework 1.0 is available for Government Community Cloud (GCC).
- Vendor
- Microsoft
- Product
- Dynamics 365 Channel Integration Framework
- Subsystem
- availability
- Deployment
- multi-tenant
- Region
- us-government
- Release range
- CIF 1.0
- Checked
- 2026-10-01
Sources
- Choose between Dynamics 365 Channel Integration Framework 1.0 and 2.0 — Microsoft · tier 2 current vendor documentation · Note under section 'Dynamics 365 Channel Integration Framework 1.0'
Cite this note
APA
WarmTransfer. (2026, October 1). CRM and CTI integration patterns for contact centers: source note cti-crm-integration-patterns-cif1-available-gcc. WarmTransfer. https://warmtransfer.net/knowledge/claims/cti-crm-integration-patterns-cif1-available-gcc
BibTeX
@misc{warmtransfer-claim-cti-crm-integration-patterns-cif1-available-gcc,
title = {CRM and CTI integration patterns for contact centers: source note cti-crm-integration-patterns-cif1-available-gcc},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cti-crm-integration-patterns-cif1-available-gcc},
note = {Source note cti-crm-integration-patterns-cif1-available-gcc, checked 2026-10-01}
}