The EOL15696 milestone dates follow Cisco's standard application software intervals: six months from announcement to end of sale, one year from end of sale to end of software maintenance, and two years from end of sale to last date of support.
inferred · Checked 2026-09-22
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Express
- Subsystem
- lifecycle bulletin
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 12.5 and 12.6
- Status
- inferred
- Checked
- 2026-09-22
Sources
- End-of-Sale and End-of-Life Announcement for the Cisco Version 12.5/12.6 of On-Premises Contact Center applications (UCCE, PCCE, UCCX, CVP) and associated On-Premises software and licenses — Cisco Systems · tier 2 current vendor documentation · Table 1 End-of-Life Milestones, read against the Cisco end-of-life policy intervals
Cite this note
APA
WarmTransfer. (2026, September 22). End of sale of Cisco on-premises contact center 12.5 and 12.6: source note cisco-on-premises-contact-center-end-of-sale-tracks-policy. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-on-premises-contact-center-end-of-sale-tracks-policy
BibTeX
@misc{warmtransfer-claim-cisco-on-premises-contact-center-end-of-sale-tracks-policy,
title = {End of sale of Cisco on-premises contact center 12.5 and 12.6: source note cisco-on-premises-contact-center-end-of-sale-tracks-policy},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cisco-on-premises-contact-center-end-of-sale-tracks-policy},
note = {Source note cisco-on-premises-contact-center-end-of-sale-tracks-policy, checked 2026-09-22}
}