A single Cisco bulletin announces end of sale for versions 12.5 and 12.6 of four on-premises contact center applications together: Unified CCE, Packaged CCE, Unified CCX and Unified CVP, plus their associated on-premises software and licenses.
Checked 2026-09-22
Cisco announces the end-of-sale and end-of-life dates for the Cisco Version 12.5/12.6 of On-Premises Contact Center applications (UCCE, PCCE, UCCX,CVP) and associated On-Premises software and licenses.
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Express
- Subsystem
- lifecycle bulletin
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 12.5 and 12.6
- Checked
- 2026-09-22
Sources
- End-of-Sale and End-of-Life Announcement for the Cisco Version 12.5/12.6 of On-Premises Contact Center applications (UCCE, PCCE, UCCX, CVP) and associated On-Premises software and licenses — Cisco Systems · tier 2 current vendor documentation · Overview section, opening sentence
Cite this note
APA
WarmTransfer. (2026, September 22). End of sale of Cisco on-premises contact center 12.5 and 12.6: source note cisco-on-premises-contact-center-end-of-sale-scope. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-on-premises-contact-center-end-of-sale-scope
BibTeX
@misc{warmtransfer-claim-cisco-on-premises-contact-center-end-of-sale-scope,
title = {End of sale of Cisco on-premises contact center 12.5 and 12.6: source note cisco-on-premises-contact-center-end-of-sale-scope},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cisco-on-premises-contact-center-end-of-sale-scope},
note = {Source note cisco-on-premises-contact-center-end-of-sale-scope, checked 2026-09-22}
}