Cisco published the 12.5 and 12.6 end-of-sale announcement under the Cisco Collaboration Flex Plan collateral path rather than under the collateral path of any individual contact center product.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Express
- Subsystem
- documentation
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 12.5 and 12.6
- Checked
- 2026-09-22
Sources
- End-of-Sale and End-of-Life Announcement for the Cisco Version 12.5/12.6 of On-Premises Contact Center applications (UCCE, PCCE, UCCX, CVP) and associated On-Premises software and licenses — Cisco Systems · tier 2 current vendor documentation · document URL path segment cisco-collaboration-flex-plan
Cite this note
APA
WarmTransfer. (2026, September 22). End of sale of Cisco on-premises contact center 12.5 and 12.6: source note cisco-on-premises-contact-center-end-of-sale-one-bulletin. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-on-premises-contact-center-end-of-sale-one-bulletin
BibTeX
@misc{warmtransfer-claim-cisco-on-premises-contact-center-end-of-sale-one-bulletin,
title = {End of sale of Cisco on-premises contact center 12.5 and 12.6: source note cisco-on-premises-contact-center-end-of-sale-one-bulletin},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cisco-on-premises-contact-center-end-of-sale-one-bulletin},
note = {Source note cisco-on-premises-contact-center-end-of-sale-one-bulletin, checked 2026-09-22}
}